Ex Ed Talks Topics

UNC Charlotte's Ex Ed Talks are short-format presentations offering new and relevant insights and resources to the business community. Featured topics are highlighted under categories including Leadership, Communications, Strategy, and Finance. Contact us for additional topics available, or for more information at executive.education@uncc.edu.
 

Leadership EffectivEness

Organizations that get their best and brightest working together, tackling challenges and seizing opportunities, have an amazing competitive advantage. Building a high-performance team requires that leaders establish a successful team culture, foster commitment, promote a sense of accountability and purpose, and outline clearly-defined objectives. By implementing strategies identified in this Ex Ed Talk, participants will be able to operate successfully and lead their teams to excellence. Presented by Dr. Gary Kohut, Professor of Management, Director, MBA Program, and Director, Dual MBA Program and EGADE Business School Tecnológico de Monterrey.
Motivated, productive and engaged employees don’t just magically appear – they are shaped, influenced, and inspired by their supervisors and managers. Through manager influence, effective leadership, peer support, and mutual understanding, organizations can build dynamic teams and productive workplace citizens. But before you can begin to harness your employees’ fullest potential, you need to first become of aware of their, as well as your own, behavioral styles. By learning effective strategies for maximizing the potential of every individual and reducing conflict, supervisors and managers can maximize the performance of their teams/departments and drive superior organizational effectiveness. This talk uses a behavior assessment tool, such as the DiSC profile, to help learners curb destructive behaviors so that conflict can become more productive, ultimately improving workplace results and relationships. Presented by Dr. Jaime Bochantin, Associate Professor of Communication Studies and Organizational Science.
At least four generations make up today's workforce, contributing to business success by increasing flexibility and creativity. Harness the multi-faceted and multi-perspective power of your team with these tips, shared by Dr. Gary Kohut, director of UNC Charlotte's MBA program.
For any organization or team that strives to reach its goals, conflict is inevitable – but the outcome does not have to be negative. Conflict, like any other key business process, can be managed. This talk will offer the best approaches for effectively dealing with conflict, so participants can resolve issues while maintaining positive relationships, apply appropriate conflict resolution techniques to specific situations, and remain poised when tension is high. Presented by Dr. Gary Kohut, Professor of Management, Director, MBA Program, and Director, Dual MBA Program and EGADE Business School Tecnológico de Monterrey.
Feedback is essential for learning and continuous improvement and can help to motivate and build good relationships depending on how it is conveyed. If you provide feedback to others – coworkers, direct reports, or your manager – this talk will help you learn to present your ideas more effectively. It will also help you to be a better receiver of feedback, even feedback that is presented awkwardly. This talk will show you how to turn feedback sessions into tools that can help you and your coworkers improve job performance and meet important goals. Presented by Dr. Gary Kohut, Professor of Management, Director, MBA Program, and Director, Dual MBA Program and EGADE Business School Tecnológico de Monterrey.

At the core of effective workplaces are its people. Because each employee is distinct in terms of behavior and personality, they have different needs at work. You might be highly extroverted, while your colleague is an introvert. There are amazing and surprising things that you can learn from personalities and behavioral styles that are different from your own. Did you know that introverts can be highly effective leaders in their own right?

In this talk, we will discuss the fact that almost half of CEOs and executives are introverted (i.e. Bill Gates, Charles Schwab, Warren Buffett, Steve Wozniak), yet research still suggests that most CEOs report extroversion as being the more useful of the two personality traits. The presentation will also include a discussion on servant leadership and how to capitalize on the power of introverts (and extroverts) at work. The communication differences add up to successful and diverse teams. Presented by Dr. Jaime Bochantin, Associate Professor of Communication Studies and Organizational Science.

Communications

As organizations grow and change strategically, partners, managers and senior staff must lead with confidence, projecting an authentic and transparent leadership presence. People who exhibit executive presence exude a “wow factor,” or magnetism, and are able to easily guide and inspire others. While it is true that executive presence comes more naturally for some than others, the reality is that everyone can work on developing executive presence. Moreover, once you achieve it, it changes your frame of reference about who you are and about the potential power you have to positively affect others. Presented by Dr. Gary Kohut, Professor of Management, Director, MBA Program, and Director, Dual MBA Program and EGADE Business School Tecnológico de Monterrey.
Political skill involves our ability to understand and effectively influence others for personal or organizational benefit. Every workplace has an intricate system of power, and you can-- and should—work it ethically to your best advantage. Political skill is useful to anyone within an organization and becoming savvy with it can bring positive results for all parties, helping organizations unlock their potential. Whether we like it or not, politics are a mainstay of organizational life, and you will become more successful navigating the complicated terrain of organizational politics if you follow the strategies presented in this talk. Presented by Dr. Gary Kohut, Professor of Management, Director, MBA Program, and Director, Dual MBA Program and EGADE Business School Tecnológico de Monterrey.
Successful leaders know how to engage the hearts, hands, and minds of their employees. Employees that are committed, competent, and engaged are a valuable asset in today's business world. This talk is designed to increase engagement by helping participants understand where they find their passion, meaning, and drive and apply it to their work. Managers at all levels are given practical ideas and activities to use with their teams to boost engagement and optimize the value of human capital. Presented by Dr. Jaime Bochantin, Associate Professor of Communication Studies and Organizational Science.
Managers and staff too often view performance management as time consuming, excessively subjective, de-motivating, and ultimately unhelpful. In these cases, it does little to improve the performance of employees. It may even undermine performance as participants in the process struggle with ratings, worry about compensation, and try to make sense of performance feedback. This presentation will focus of strategies that improve and serve to reinvent our performance management approach. Presented by Dr. Gary Kohut, Professor of Management, Director, MBA Program, and Director, Dual MBA Program and EGADE Business School Tecnológico de Monterrey.
Dr. Long, an expert on diversity communication, provides a brief outline of what he proposes is the “Diversity Breakthrough” for the next era of diversity and inclusion efforts. He moves beyond traditional discussions of diversity and inclusion morality and the “boilerplate” business case for diversity, to a new paradigm and platform for diversity, access, and inclusion. This breakthrough can help us reimagine, reenergize, and refocus our efforts in advancing diversity and inclusion. Presented by Dr. Shawn D. Long, Associate Dean for Academic Affairs in the College of Liberal Arts and Sciences, and Professor of Communication Studies and Organizational Science.
U.S. workers attend approximately 55 million meetings every day. There is likely not another work-related activity we spend so much time in, or another work-related activity we complain so much about. At the same time, meetings are more than just communication tools – meetings are a window into the very essence of organizations and employees’ experiences with the organization. This talk provides resources to better leverage and use meetings effectively and strategically to promote success, engagement, and innovation. Presented by Steven G. Rogelberg, Ph.D., UNC Charlotte Chancellor's Professor, and Professor of Management, Organizational Science, and Psychology.
 

Innovation, Strategy, & Marketing

The ability to think critically, exercise good judgment and make decisions in the face of uncertainty is a leadership imperative. Throughout a typical workday, a leader will make a myriad of judgments and decisions from the routinized and transactional to the complex and multifaceted. The ability to quickly analyze and interpret the copious, often conflicting, and varied sources of information is a skill that differentiates highly successful leaders. During this talk and discussion, participants will explore fundamental decision making approaches and the most common types of cognitive biases that pervade and often constrain these decisions. Presented by Jennifer Ames Stuart, PhD, Clinical Professor of Marketing, and Director of Executive Education, UNC Charlotte.
Everyone talks about the importance of strategic management, yet what are the elements of a good strategy and what is the role of the employee in regard to strategy? This talk stresses not only the importance of developing a good strategy (with the help of middle managers), but also the need to build consensus around strategy get the most out of it. Presented by Dr. Franz Kellermanns, Reese Chair and Professor of Management, Director of the Doctor of Business Administration Program.
An entrepreneurial mindset allows individuals to take advantage of signals in the environment that represent opportunity and enables organizations to become more adaptable in today’s ever-changing environment. Entrepreneurship helps drive innovation and ultimately growth within an organization. Presented by Dr. Franz Kellermanns, Reese Chair and Professor of Management, Director of the Doctor of Business Administration Program

Finance

Management, shareholders, banks, and analysts measure financial performance to improve an organization’s overall performance. This talk provides a high level overview of the interrelationship among corporate finance, value creation, corporate governance, and risk and return. Presented by Ben Nunnally, Professor of Finance Emeritus, UNC Charlotte.
The ability to interpret financial statements to inform decision making is an imperative for leaders in today’s global markets.This is especially true in today’s ever-changing business climate. Dr. Ben Nunnally will share insights for leaders seeking to utilize financial data to inform their decision making.
 

Data Science and Business Analytics

Recent research shows that the average cost of responding to a customer’s complaint in Twitter is $1, while the average cost of interacting with a customer through a traditional call center can be close to $6. Firms that use Twitter as a social care channel are also seeing a large 19% increase in customer satisfaction. Despite these benefits, there are also challenges – many of us have heard about instances when a firm’s response to a customer’s social media query caused a major backlash.

During this talk, participants will learn how Dr. Johar and Dr. Mousavi mined data and used data science methods to come up with a recommendation for using Twitter responses in a prescriptive sense (specifically, to improve digital customer care), rather than in a predictive way (e.g., to forecast customer sentiment). Managers will benefit from this case study as it helps them devise an optimal strategy to manage customer sentiment in social media. Presented by Monica Johar, Associate Professor of Management Information Systems, and Reza Mousavi, Assistant Professor of Business Information Systems and Operations Management and Assistant Professor of Data Science and Business Analytics.

 

Family Businesses

This talk provides participants with an overview of cutting edge research findings, highlighting the performance benefits of family firms (e.g., lower governance cost), as well as the potential downsides (e.g., negative forms of conflict, nepotism). Dr. Kellermanns also discusses the unique consequences of socio-emotional wealth (owner’s pride) on family firm performance and behavior. Presented by Dr. Franz Kellermanns, Reese Chair and Professor of Management, Director of the Doctor of Business Administration Program.

The Fredo-Effect is termed after the behavior of Fredo Corleone in the movie The Godfather. About a third of all family firms experience negative consequences due to the involvement of family members in the firm, and the Fredo-Effect is one of the leading causes. The Fredo-Effect stems from the special relationship between children and their parents. This talk highlights safeguards and best practices for family firms, as well as recommendations for building a productive culture. Presented by Dr. Franz Kellermanns, Reese Chair and Professor of Management, Director of the Doctor of Business Administration Program.